iShopChangi
Catalog
tutorial 5 min

Percentage Discount Promotions

This guide walks you through creating a Percentage Discount promotion via SAP BackOffice — pick the condition that fits (e.g. by brand, by tiered spend), then apply the discount using the same settings across every scenario.

Create the Promotion

  • In Okta SSO, click SAP BackOffice → Marketing → Promotion Templates → Click on the binoculars icon → Search
    Okta SSO - SAP BackOffice
    Search
  • Refer to the table below for the right template - copy the template name to search for it.
  • Once found, click + → Create a unique code for the promotion → OK 
    Select the Template
    Create a Unique Code
    Expand the Window
    Full View

PromotionsTemplate to select
Percentage discount for store PercentageDiscount_Store_Template
Percentage discount for product PercentageDiscount_Prod_Template
Percentage discount for brand PercentageDiscount_Brand_Template
Percentage discount for brands PercentageDiscount_Brands_Template
Percentage discount for Tiered Spend 1 PercentageDiscount_StoreTier1_Template
Percentage discount for Tiered Spend 2 PercentageDiscount_StoreTier2_Template

Basic Promotion Information

  • Schedule: Fill in the Start Date/Time and End Date/Time.
  • Description: Up to 150 characters. E.g., Enjoy X% off with a min spend of $X from Store A. Promotion ends DD Month YYYY. 
  • Shop: Select your Shop.
  • Promotion Banner: 840 x 560 pixels.
    Uploading a Banner
  • Name: Up to 50 characters. E.g., X% off with a min spend of $X. 
    Promotion Details
  • Click Save then go to the Conditions & Actions Tab. 
    Save and Publish

Percentage Discount Condition


Percentage discount for store
  • Click on Shop Total
  • Shop: Select your Shop. 
  • Price threshold: Include the min. spend condition, if applicable. 
    % Discount Criteria - Store Min Spend
Selling via WeChat Mini Program? To limit this promotion to one platform, add the Qualifying by Channel condition (see AvailableConditions panel). Select the Channel Type.


See Percentage Discount Settings below to set the discount for this promotion. 

Percentage discount for product
  • Click on Qualifying Offers
  • Offers: Include the #mp of the product qualifying for the promotion.
    % Discount Criteria - Set Product Purchase
Selling via WeChat Mini Program? To limit this promotion to one platform, add the Qualifying by Channel condition (see AvailableConditions panel). Select the Channel Type.

See Percentage Discount Settings below to set the discount for this promotion. 

Percentage discount for brand
  • Click on Qualifying categories group
  • Shop: Select your Shop
  • Categories: Input the brands. Select the Staged version.
  • Price threshold: Include the min. spend condition, if applicable.
    % Discount Criteria - Set Brand Purchase
Selling via WeChat Mini Program? To limit this promotion to one platform, add the Qualifying by Channel condition (see AvailableConditions panel). Select the Channel Type.

See Percentage Discount Settings below to set the discount for this promotion. 

Percentage discount for brands
Products from both brands need to be grouped under a special category before this can be enabled. Raise a ticket via the Merchant Service Desk (via Okta SSO) with the mp# of every eligible product from both brands. 
  • Click on Qualifying categories group
  • Shop: Select your Shop
  • Categories: Input the special category. Select the Staged version.
  • Price threshold: Include the min. spend condition, if applicable.
    % Discount Criteria - Set Brands Purchase
Selling via WeChat Mini Program? To limit this promotion to one platform, add the Qualifying by Channel condition (see AvailableConditions panel). Select the Channel Type.

See Percentage Discount Settings below to set the discount for this promotion. 

Percentage discount for Tiered Spend 1
  • Click on Shop Total
  • Shop: Select your Shop
  • Price threshold: Include the min. spend condition for Tier 1. 
    % Discount Criteria - Set Store Purchase Tier 1
Selling via WeChat Mini Program? To limit this promotion to one platform, add the Qualifying by Channel condition (see AvailableConditions panel). Select the Channel Type.

See Percentage Discount Settings below to set the discount for this promotion. 

Percentage discount for Tiered Spend 2
  • Click on Shop Total
  • Shop: Select your Shop
  • Price threshold: Include the min. spend condition for Tier 2. 
    % Discount Criteria - Set Store Purchase Tier 2
Selling via WeChat Mini Program? To limit this promotion to one platform, add the Qualifying by Channel condition (see AvailableConditions panel). Select the Channel Type.

See Percentage Discount Settings below to set the discount for this promotion. 

Percentage Discount Settings

  • Click on Percentage discount on products.
  • Percentage discount value: Input numerical values only.
  • Max discount cap: Input numerical values only,  if applicable. E.g., 5 for $5. 
  • Click Save, then the paper aeroplane icon to publish. Confirm the status changes from Unpublished to Published.
    Setting the % Discount

What's Next

  • If you've added a promotion banner, contact us via the Merchant Service Desk (via Okta SSO) to get it approved.

Examples

Promotion on PLP
Promotion on PDP
Percentage discount for store
Cart — % Discount Applied (Store Min Spend Met)
Percentage discount for product
Cart — % Discount Applied (Product Purchase Met)
Percentage discount for brand
Cart — % Discount Applied (Brand Min Spend Met - Diff. Products)
Cart — % Discount Applied (Brand Min Spend Met - Same Products)
Percentage discount for brands
Cart — % Discount Applied (Brands Min Spend Met - Brand A)
Cart — % Discount Applied (Brands Min Spend Met - Both Brands)
Cart — % Discount Applied (Brands Min Spend Met - Brand B)
Percentage discount for Tiered Spend 1
Cart — % Discount Applied (Store Tier 1 Min Spend)
Percentage discount for Tiered Spend 2
Cart — % Discount Applied (Store Tier 2 Min Spend)

Copyright © 2026 All Rights Reserved.