Catalog
tutorial 2 min

Shop Information

This guide explains how to complete each section of your Shop Information — Business Information, Finance & Payments, and Logistics & Operations.

Accessing Shop Information

  • Onboarding merchants will see the pending tasks on the TREX Homepage.
  • Alternatively, go to My Account  Shop Information. You will see the following tabs: Business Information, Finance & Payments, Logistics & Operations.  
Shop Information

Business Information

  • Store Name: Enter the store's display name.
  • Store Logo: Upload the store logo.
  • Order Mailing List: Enter the email addresses that should receive order-related notifications.
  • Product Mailing List: Enter the email addresses that should receive product-related notifications.
  • Click Submit. Status changes to Pending Approval.

Finance & Payments

  • Bank Account Name: Ensure the Bank Account Name is the same as the Company Name. 
  • Bank Account Number: Enter the account number for the bank account above.
  • Name of the Bank: Select the bank from the dropdown.
  • Finance Email Address: Enter the email address for finance-related correspondence e.g., payout notifications, invoices etc., 
  • Click Save.

The Finance & Payments section will be reviewed once all documents are submitted and processed.


Logistics & Operations

Merchants on the dropship CAG3PL mode and the CAG Pickup Service (Off-Airport merchants selling to TR), are required to fill up the following fields.
  • Warehouse/Pickup Address Line 1: Enter the address where couriers should collect orders from.
  • Postal Code: Enter the postal code for the address above.
  • Pickup Address Email: Enter the email addresses that should receive pickup-related notifications.
  • Pickup Address Phone: Enter a contact number for operations-related queries.
  • Ops Mailing List: Enter the email addresses that should receive operations-related notifications.
  • Click Save.

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